Comptech DocuVault
Enterprise document management for banks: a secure repository, capture from every branch, document AI, maker-checker workflows and records compliance, in your own data centre.
Overview
Every bank document, secured, searchable and on record
Banks run on documents: KYC files, loan applications, account-opening forms, trade-finance papers and cheques, scanned at branches, emailed in and stored across file shares and legacy archives.
Comptech DocuVault brings them into one secure repository replicated from DC to DR, uses document AI to sort and check them against core banking, routes them through maker-checker workflows, and applies retention and audit rules so you are ready when the regulator asks.
Use cases
Built for bank operations
KYC and account opening
Capture, sort and check account-opening packs and KYC documents, with maker-checker approval.
Loan files
Assemble complete loan files from branch scans and email, with exceptions flagged for follow-up.
Trade finance and cheques
Classify trade-finance documents and cheque images and extract their key fields.
Records and audit
Retention schedules, legal holds and tamper-evident audit logs, with regulator-ready reports.
Modules
Store and capture
Repository
Documents with versioning, metadata, folders and fine-grained permissions.
Encrypted, replicated storage
Encrypted storage replicated from DC to DR.
Full-text search
Find documents by their content as well as their metadata.
Branch scanning
Capture from branch scanners straight into the right folder and workflow.
Email intake
Documents arriving by email are captured and filed automatically.
Bulk import and OCR
Import legacy archives in bulk and make scanned images searchable with OCR.
Intelligence and process
Understand and act on documents
Document AI: auto-sorting
Sorts KYC, loan, account-opening, trade-finance and cheque documents, using the Comptech AI Platform.
Document AI: field extraction
Extracts key fields and validates them against core banking.
Natural-language search
Ask questions in plain language and get answers from documents the user is permitted to see, and no others.
Maker-checker workflows
Approvals with segregation of duties for account-opening packs, loan file assembly and exceptions.
SLA timers and escalations
Every task has a deadline, with automatic escalation when it is missed.
Records and compliance
Retention schedules, legal holds, disposal certificates, tamper-evident audit logs and regulator-ready reports.
Integration
Connected to your bank and the Comptech platforms
APIs
REST and CMIS APIs for applications that store or read documents.
Core banking connectors
Link documents to customers and accounts, and validate extracted fields against core banking.
AI Platform
Runs the document AI and natural-language search on your own GPUs.
Data Pipeline
Provides object storage for documents and feeds document data into reporting.
AIOps
Monitors DocuVault and links issues to the AIOps service desk.
SecOps
Protects the DocuVault workloads and receives security events.
Architecture
Capture, understand, approve, retain
Documents arrive from branches, email and legacy archives, are stored encrypted and replicated to DR, sorted and checked by document AI, routed through maker-checker workflows, and kept under retention and audit rules until disposal.
Editions
Start with one document type, grow from there
Starter
- Modules
- Repository, Capture, AI sorting for one document type such as KYC
- Best for
- A pilot on one high-volume document type
Professional
- Modules
- Starter + Workflows, Records & Compliance
- Best for
- Maker-checker processes and retention across departments
Enterprise
- Modules
- Professional + core banking integration, multi-branch capture, natural-language search
- Best for
- Bank-wide document management across all branches
Document types
What it handles
- KYC documents
- Loan applications and loan files
- Account-opening packs
- Trade-finance documents
- Cheque images
- Legacy archives and email correspondence
Included
With every Comptech product
On premises or private cloud
Runs in your own data centre, so data stays in the country. Open formats and standard APIs avoid lock-in.
Single sign-on
AD/LDAP integration, MFA and group-based roles across every tool.
Secrets vault
Credentials and keys held centrally in a vault, not in configuration files.
DC/DR design
Designed for a primary data centre and a disaster recovery site.
Local support and SLAs
Comptech engineers in Bangladesh, with Bronze, Silver or Gold SLAs.
Pilot and training
A pilot in 4 to 6 weeks, plus training for your team.
From pilot to production
01
Discover
Agree the first use case, the systems involved and the success criteria.
02
Pilot
Deploy on your infrastructure and prove the use case in 4 to 6 weeks.
03
Production
Add the DR site, single sign-on and the remaining teams and workloads.
04
Support
Local support under a Bronze, Silver or Gold SLA, with training for your team.
Questions
Can we start with one document type?
Yes. The Starter edition pilots the repository, capture and AI sorting for one document type, such as KYC, before expanding.
Do documents leave the bank?
No. Storage, document AI and search run in your own data centre, replicated between your DC and DR sites.
How does search respect permissions?
Natural-language search only answers from documents the user is already permitted to see.
How long does a pilot take?
A typical pilot runs 4 to 6 weeks on your hardware or private cloud, with one agreed use case and success criteria set at the start.
What support do you offer?
Local support from Comptech engineers in Bangladesh, with Bronze, Silver and Gold SLA levels. We also train your team to run the platform day to day.
Are we locked in?
No. The platforms use open formats and standard APIs, so your workloads and data stay portable.
Explore
Other Comptech products
Comptech Container Platform
Enterprise Kubernetes with GitOps, a private registry and DC/DR.
Comptech AI Platform
Private generative AI and MLOps on your own GPUs.
Comptech Data Pipeline
Open lakehouse with SQL, pipelines, dashboards and lineage.
Comptech AIOps
Monitoring, service desk, AI root cause and DR assurance for bank infrastructure.
Comptech SecOps
Security for every workload across your Comptech platforms.
Request a pilot
Tell us which documents cause the most work today. We'll plan a 4 to 6 week DocuVault pilot.
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